What our customers say

The Priory Rooms is set in an ideal location in the heart of Birmingham, it has excellent facilities and the staff are always helpful, friendly and flexible. I would always recommend them for the outstanding service they provide.

Sophie Holbrook - NHS Blood and Transplant

I have booked many meetings large and small at the Priory rooms over the last 2.5 years, I have always found the booking process, quick and efficient, likewise the billing afterwards. I often receive good reports from my team on the Priory room facilities and helpful staff. Booking the Priory rooms makes my life a little easier.

Morwenna Jordan – Environment Agency

The venue, the staff, the food…all very lovely! We’ll definitely be using the venue for our next conference

Tanya McGougan, Service Manager, Phoenix Futures

The great success of our recent annual conference, held at the Priory Rooms, with over 160 delegates attending, was in no small part due to the very professional and efficient support and attention we received from every member of their team. From our earliest enquiry, through the arrangements in advance, and on the day itself, we were met with a thoroughly helpful, sensitive and ‘can do’ approach which was quietly, efficiently conveyed, and used to overcome the minor things that can go awry in the best prepared of events. A cheerful, welcoming staff, excellent refreshments, and IT services. We will be back!

Stephen Hanvey, Chief Executive, Circles UK

The Priory Rooms have offered exceptional service and delivered it in a professional and helpful manner, nothing is ever too much trouble for the staff, the rooms that we have used for our meetings have always been prepared to the highest standard and quality of service is guaranteed, I would have no hesitation in recommending them as a venue in Birmingham.

Phyllis Hughes, Office Administrator, Socitm Consulting Ltd

This is as good as it gets. I look forward to this venue because every I is dotted and every T crossed… Quite simply, I trust you to do it right.

Teachers Retirement Agency – Gary Robertshaw

The events team were a great help and really contributed to the smooth running of our event.

Sitra

A very professional experience for excellent value.

Teach First – Rosie Clark

The correct balance of good customer service whilst giving you the space to do your own thing.

BDRC Continental

I would say that the Priory Rooms are one of Birmingham’s best kept secrets, an absolutely delightful venue and great team and atmosphere.

University of Wolverhampton – Lynn Leighton-Johnstone

The customer Care was exceptional and all staff went out their way to make our day run smoothly.

Lucy Faithfull Foundation – Anna Lord

All good- Wish everywhere was so easy

NAPO

Very nice venue. Thanks for all the help and courtesy.

AEA Energy & Environment

Comfortable and well-equipped with helpful staff, exceptional refreshments and a delicious lunch. An easy stroll from New Street Station and all at a good price.

Vesma

All staff very helpful and went out of their way to assist and provide support.

Barnardos

Customer service was outstanding. All staff were pleasant and helpful. Dragan, Sri and Chris were excellent. Dragan even went out to purchase earl grey for me as there wasn’t any available – he really did go the extra mile!

Birmingham City Council